By the end of this training program, participants will be able to:

This course aims to empower participants with professional change management practices and methodologies in accordance with the Association of Change Management Professionals (ACMP) framework. It prepares participants for the CCMP (Certified Change Management Professional) exam to obtain professional certification in the field of change management by enhancing their theoretical knowledge and practical skills in change management concepts. The program covers assessing change impact and organizational readiness, developing change strategies, formulating and implementing change plans, completing change initiatives, and adhering to ACMP’s Code of Ethics and Professional Conduct. This will enable participants to help their teams adapt to change and respond to its ongoing fluctuations with greater agility.

Detailed Program Objectives:

• Understand the relationship between change management and project management

• Clarify change management concepts according to ACMP standards

• Learn how to develop a change strategy

• Gain knowledge of methods and approaches for developing, implementing, and monitoring change plans

• Link organizational change management with personal change

• Become familiar with different change management methodologies

• Prepare participants for the CCMP certification exam

• Develop the ability to help teams adapt to change and handle its continuous fluctuations with greater flexibility.

Module 1: Shifting Mindsets

• The nature of the change process

• The relationship between change and strategic planning

• Types of organizational change

• The relationship between change management and project management

• Organizational change vs. individual change

• Roles and responsibilities in change management

• Organizational alignment and change management

Module 2: Assessing Change Impact and Organizational Readiness

• Identify the required change

• Identify the reason for the change request

• Develop a clear vision of the future state

• Define objectives, goals, and success criteria

• Identify sponsors responsible for the change

• Identify stakeholders affected by the change

• Assess the impact of change

Module 3: The Change Management Process

Module 4: Evaluating Change Impact and Organizational Readiness

• Assess alignment of change with organizational strategic objectives and performance measures

• Evaluate external factors that may affect organizational change

• Assess organizational culture(s) related to change

• Evaluate organizational change capability

• Assess organizational readiness for change

• Evaluate communication needs, communication channels, and the ability to deliver key messages

• Assess learning capabilities

• Conduct a change risk assessment

Module 5: Developing the Change Management Strategy

• Develop a communication strategy

• Develop a sponsorship strategy

• Develop a stakeholder engagement strategy

• Develop a change impact and readiness strategy

• Develop a learning and development strategy

• Develop a measurement and benefits realization strategy

• Develop a sustainability strategy

Module 6: Developing the Change Management Plan

• Develop a comprehensive change management plan

• Integrate change management and project management plans

• Review and approve the change management plan in collaboration with project leadership

• Develop feedback mechanisms to monitor performance against the plan

Module 7: Implementing the Change Management Plan

• Execute, manage, and monitor the implementation of the change management plan

• Adjust the change management plan as required

Module 8: Completing Change Management Efforts

• Evaluate outcomes against objectives

• Design and conduct lessons learned assessments and present the results

• Establish internal best practices

• Obtain approval to complete, transfer ownership, and release resources